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Jobs at Retail Solutions

Technical Project Manager

Location: Providence, RI

Department: G&A - PMO

Type: Full Time

Min. Experience: Experienced


The Technical Project Manager will be responsible for working with our technical operations team to provide project management and process support.



  • Manage the project life cycle for all projects following PMI principles:
    • Create and manage project management deliverables, work/resource plans, and budgets.
    • Lead projects throughout the project life cycle, including requirements analysis, design, implementation, test, and deployment.
    • Collaborate with team members to provide effort analysis, issues management, and risk management.
    • Perform change management for projects related to scope, budget, resources, and schedule.
  • Work with key RSi stakeholders to confirm relative priorities of all deliverables and ensure expectations are being met.
  • Provide periodic executive summary regarding status of all projects, including actions in place for addressing any open issues.
  • Work with team members to identify, define, and document best practice improvements.
  • Oversee compliance with best practices as they are established.
  • Work with key RSi stakeholders to ensure collaboration points between all teams are defined and documented.
  • Collaborate with managers to identify and put in place metrics to track success against established SLAs.
  • Provide reports demonstrating success, including actions in place for addressing any gaps.



  • ISO Certification: manage RSi’s ISO certification rollout already in progress
  • Production Capacity Planning: chair meetings that plan what hardware/software will be needed for future growth, identify action items for team members, follow up on status, provide periodic updates to executives, managers, and staff members
  • Technical Project Management support: work with technical operations team to ensure priorities and activities are aligned with on-going projects
  • SharePoint support: work with SharePoint expert to resolve RSi employee-reported issues
  • KPI Measurement: work with technical operations to provide effective measure of operations, analysis results, and provide action plans for corrections
  • System Availability: publish weekly system availability information for RSi teams



  • BA/BS preferred, Associate’s degree required.
  • 3+ years Project Management and technical experience in software engineering and/or IT projects.
  • Expertise with Microsoft Office and Microsoft Project.
  • Ability to work with both on-site and remote team resources in a fast paced environment
  • Ability to perform risk analysis and issue management.
  • Ability to operate with minimal supervision and effectively communicate with both internal and external stakeholders.
  • Ability to present complex information to small and large groups.
  • Excellent client service attitude and team focus.
  • Exceptional organizational, conceptual, and analytical skills.
  • PMP or CAPM certification desired.
  • Understanding of Project Life Cycle methodologies and Systems Development Life Cycles.
  • Understanding of architecture, design, and implementation of technical solutions.
  • Experience coaching team members with high-level technical problem resolution.
  • Willingness to travel to RSi offices or client sites.



Retail Solutions, Inc. ("RSi") develops and delivers a comprehensive suite of award-winning software-as-a-service (SaaS) solutions that turn Retailer “downstream data”, such as point-of-sale (POS), supply chain, merchandiser feedback and category data, into actionable visibility into the store and onto the shelf for their suppliers.

RSi, the largest and fastest-growing company in the Retail Execution Management field, has more experience with processing customer-specific retailer data than any other company. Retailers and consumer product goods (CPG) companies trust Retail Solutions to grow sales, reduce out-of-stocks, improve promotion execution and effectiveness, maximize retail operation productivity and foster collaborative relationships in the retail industry to improve product availability for the end-consumer.

RSi serves more than 500 CPG Companies, including 23 of the top 25 global consumer goods companies, and processes data from more than 175 leading retailers in the Americas and Europe.

Retail Solutions, Inc. is headquartered in Mountain View, CA and has offices in Providence, RI, Bentonville, AR, Minneapolis, MN, Chicago, IL, Brentford, UK, Paris, France, Munich Germany and Shanghai, China.

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